Terms and conditions

Last updated: September 2026

1. Service provider

Servicio.ar is a trademark of Paradise Host® S.A., CUIT 30-71719696-8, located at Suipacha 531, Buenos Aires City, Argentina.

2. Scope

Provision of computer technical services (repair, maintenance, installation and configuration of equipment and software) remotely, on-site at our office or at the client's address within the published coverage areas.

3. Prices and payments

Published prices exclude VAT unless stated otherwise; VAT (21%) is added at checkout. Payment is made in advance via MercadoPago (ARS) or Stripe (USD/EUR). Currency conversions use the exchange rate at payment time.

4. Appointments, cancellations and rescheduling

Appointments must be booked at least 24 hours in advance. You may reschedule free of charge up to 24 hours before. Cancellations under 24 hours or client no-shows may forfeit the home visit surcharge.

5. Home visits

The home visit surcharge is fixed (USD 30) and covers Buenos Aires City, San Isidro, Tigre (Nordelta) and neighboring towns listed on the site. The client must provide access to the equipment and a power outlet.

6. Data and backup

Unless the service includes backup, the client is responsible for safeguarding their data. We apply confidentiality protocols to any data we access during the service.

7. Warranty

Work performed carries a 30-day warranty on labor. The warranty does not cover pre-existing hardware failures, new malware infections or damage from misuse.

8. Software licenses

Licenses sold are genuine and delivered by email or installed at the agreed appointment. Their use is subject to the manufacturer's terms.

9. Privacy

Personal data is used solely for service delivery, invoicing and communication, and stored on secure Paradise Host® group infrastructure.

10. Jurisdiction

Any dispute shall be settled by the ordinary courts of Buenos Aires City.